From sign-up to your first production delivery. Here's how the queue works, step by step.
Choose a tier that fits your workload: Starter, Growth, Business, or Enterprise. You can upgrade, downgrade, or pause anytime without penalty.
If you're unsure which plan to start with, begin with Starter. You can upgrade mid-cycle and only pay the prorated difference for the remainder of the billing period.
Log into your dashboard at app.fastbuilder.dev, describe what you need (a landing page, a bug fix, a new feature) and hit submit. Include as much detail as you can: references, wireframes, screenshots, and acceptance criteria.
If your request is vague (e.g. 'redesign the homepage'), our team will follow up with clarifying questions before starting. This counts toward turnaround time, so the more detail you provide upfront, the faster you'll receive a delivery.
Your request enters the build queue. Our team picks it up and begins development, usually within one business day. Higher-tier plans can run multiple requests in parallel.
Queue position is first-in, first-out within your active slots. If you need to reprioritise, drag and drop requests in your dashboard. Reprioritising mid-build is possible but may add 1-2 days to the original timeline.
You'll receive a staging preview link to review. Request as many revisions as needed within the scope of the original request. There's no cap. Once you're happy, hit approve.
Revisions that expand the original scope (e.g. adding a new page to a single-page request) will be treated as a new request. Our team will flag scope changes and confirm before proceeding.
Once approved, we deploy to your live environment and verify everything is running smoothly. Then your next queued request begins automatically.
If deployment fails due to environment issues (DNS, hosting config, third-party outages), our team will troubleshoot and notify you. Deployment retries don't count as additional requests.
You can pause from your dashboard at any time. Any in-progress work will be completed and delivered. Your queue and all project files are preserved. Billing stops immediately and resumes when you unpause.
New requests will queue up and start automatically as slots free up. You can also purchase add-on slots from the dashboard if you need more throughput without upgrading your entire plan.
Yes. Cancelled requests free up the slot immediately. Any partial work completed will be delivered to your staging environment for reference.
Our team observes standard UK/US public holidays. Requests submitted during holidays will be queued and picked up on the next business day. You'll see estimated start dates in your dashboard.
Yes. Invite team members to your workspace via the dashboard. All members can submit, view, and comment on requests. Only workspace admins can manage billing and plan changes.